Grow your TikTok Shop and take social selling to the next level with game-changing fulfilment from Zendbox. We provide real-time stock data and shipping information at your fingertips, so you can drive even more sales through your TikTok for Business platform.
Many of the biggest and most renowned eCommerce brands are engaging customers through social selling, boosting their sales, and scaling at speed.
Zendbox can integrate quickly and seamlessly with the back-end system of your TikTok Shop to ensure zero downtime or disruption. No matter whether it’s a brand account with direct shopping links or affiliate sales links through the TikTok influencers you work with, we can provide a solution that works for your business.
Already selling on Shopify? Tap into an even larger customer base by selling your products through entertaining, viral content on TikTok. The platform is bolstered by a strong partnership with Shopify, for which Zendbox also provides a seamless integration to support omnichannel social selling.
The fast-moving nature of social media means your eCommerce business must be ready to capitalise on the latest consumer trends. On TikTok alone, the majority of global users are aged 18 to 24, and they expect their online orders to arrive quickly. TikTok’s seller agreement specifies that orders must be “ready to ship” within 3 days and marked as “shipped” within 5 days.
Through late order cut-off times, next-day delivery, and live tracking updates as your TikTok Shop orders are shipped, we can help you meet TikTok’s stringent seller parameters to ensure your customers benefit from the best online shopping experience.
The TikTok seller agreement also specifies various rules on how to label and pack orders to avoid damages during transit. We can pick and pack your TikTok Shop orders exactly as desired with a range of packaging solutions, including custom packaging options.
You can sell with complete confidence that our professional pick and pack service ensures maximum compliance with TikTok marketplace guidelines. It also helps to reduce the risk of returns by delivering customer experiences worthy of the social media hype.
-33%
Cost reductions
"Cannot fault Zendbox. I moved over my whole business to Zendbox without a single hiccup. Demos were easy to follow, shipments were scanned in without a single issue, and communication during the whole process was top-class. I highly recommend Zendbox."
Outsourcing fulfilment for your TikTok Shop to Zendbox means we can take order processing out of your hands, so you can focus on creating more viral content, enhancing your brand image, and driving repeat business. Here’s how it works…
When you partner with Zendbox, our Easy Onboarding process will begin. You will send your stock to our world-class fulfilment centres, and we will integrate with the back-end system of your TikTok Shop to take responsibility for your order fulfilment. You’re in safe hands with our experienced technicians!
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Once our Easy Onboarding process is complete, you can start selling to your customers on TikTok. Users of the platform will be able to browse your TikTok content and purchase products directly from your shop.
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When a customer purchases from your TikTok Shop, the fulfilment process will begin. At Zendbox, the product will be picked and packed from our fulfilment centre with 99.999% accuracy, using the most sustainable and appropriate packaging to minimise waste. We can even pack your orders using custom, branded packaging, taking the online unboxing experience to new heights!
Zendbox offers the latest order cut-off times in the industry, meaning that your customers can place an order on your TikTok Shop at any time up to 9pm and receive it the next day! Our MagicShip system assigns the best courier service for the package, which is then collected by the relevant carrier to be delivered to your customer.
Tracking updates are automatically provided to you and your customer so that all relevant parties are up-to-date on where the package is within the delivery chain. You can utilise our intelligent Zendportal platform to view, track, and manage your TikTok orders as they are fulfilled by Zendbox.
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Partnering with a 3PL fulfilment provider enables you to grow and scale your TikTok Shop at speed, whilst encouraging more positive online reviews and TikTok influencer buy-in. It can also promote viral user-generated content that can save on marketing budgets, enabling you to inject these savings back into other areas of your business.
With Zendbox powering the fulfilment operations of your TikTok Shop, you can reach an engaged online audience and benefit from an immediate, positive impact on your products to grow your business, boost sales, and expand earning potential. Find out more today.
+39%
Order volumes
“Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand 🐼”
+99.8%
Orders out on time
“We've seen a huge surge in growth this year and whatever we throw at Zendbox, they work to support us. Order accuracy, shipping and communication has been spot on.”
+120
Hours saved per month
“Zendbox has massively helped our business because it has solved our problem and freed up our time. The quality of the service is second to none, delivering orders efficiently."
Seamless
EU Shipping
“Shipping to the EU is as simple as shipping to the UK with Zendbox. Deliveries are timely and reliable for the distances involved.”
100%
Accurate deliveries
“Our previous 3PL was losing our stock, causing delays with our orders and affecting our margins. Zendbox has completely eliminated these errors for us 😎”
35%
Annual logistics savings
“Zendbox ticks all the boxes for us. Every order is delivered on time, every time, which means, more happy and loyal customers for Ghost 👻”
+17%
Basket size
“To have clear and long-term visibility of our stock’s status with Inventory Analysis is enormously powerful 😍”
+73%
Order volumes
“Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must 🤩”
-33%
Cost reductions
“We maximised our inventory performance to reduce stock holding costs and overall billing with the help of Zendbox.”
5x
Faster deliveries
“Even during the uncertain times we are currently in, the service from Zendbox has been professional, quick and flexible to meet our ever-changing needs 👍”
Switched 3PLs
Success story
“Getting a fulfilment partner can make or break you and after a dreadful time with our previous provider, H**oo, losing half our stock, we wish we had gone with Zendbox in the first place."
Dragons' Den
Success story
“Completely satisfied with the helpful training and ongoing support that has been provided by the Zendbox team 🥰"
TikTok fulfilment refers to the outsourcing of the order fulfilment process to an external company known as a 3PL (third-party logistics) provider. This takes the time, hassle and headache of fulfilling TikTok orders out of the hands of the TikTok seller, with the 3PL provider they choose taking responsibility for the overall process, which can encompass inventory management, picking, packing, shipping, customer returns, and much more.
3PL (third-party logistics) is when the order fulfilment process for an online business is outsourced to an external company, who will typically have its own dedicated facilities (i.e. fulfilment centres) for storing, picking, packing, and shipping products. These fulfilment centres act as a distribution hub, turning inventory over quickly. This environment differs from a warehouse, which is designed for longer-term storage of goods, and can be more costly than working with a trusted 3PL provider. Check out our blog on the topic of warehouses versus fulfilment centres for more information.
Outsourcing your TikTok fulfilment to Zendbox means you can save time and the overall costs of fulfilling orders in-house, leaving you free to focus on growing your online business.
Anyone with a product to sell can set up a TikTok Shop. However, if you are a TikTok seller that wishes to outsource your order fulfilment operations to a 3PL provider, then you will need to do your research to choose the right fulfilment partner. Each 3PL provider will have its own parameters for the TikTok Shops it can or wishes to work with. Zendbox, for instance, typically works with TikTok Shops that are taking a minimum of 15 to 20 orders per day.
TikTok has 750 million monthly users worldwide, which represents a significant pool of potential customers you can sell your products to. As one of the largest social media platforms in the world, TikTok can be used as a word-of-mouth engine on an epic scale, enabling TikTok sellers to capitalise on the opportunity to satisfy customers and promote repeat business through their TikTok for Business account.
When a user is browsing through TikTok, Instagram or Facebook, they may see a post or an ad with a product that they want to buy. If the seller has a “buy now” button, the customer can benefit from a one-click experience to purchase the product. You can sell your goods on TikTok, Instagram, and Facebook so long as you have a back-end system in place for collecting and processing orders.
Shopify, for instance, facilitates social selling for TikTok, Instagram, Facebook, and other social media channels. At Zendbox, we can integrate with your Shopify store quickly and seamlessly so you can start selling to customers on TikTok, Instagram and Facebook simultaneously. Rest assured that your stock is automatically updated in real-time as products are bought online, with the ability to view, track, and manage products and orders via our inventory management platform, Zendportal.
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