.svg){kind=icon}
Zendbox has been shipping FMCGs across the UK and Europe for over 10 years, ensuring millions of products reach their final destination on time and in the excellent condition that consumers expect. Ultra-fast shipping of fast moving consumer goods requires adequate storage space and an in-depth knowledge of the best carriers tailored to FMCG. Our FMCG fulfilment services provide a first-class storage and shipping solution that enables you to focus on growing your business.
+17%
Basket size
"Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must 🤩"
We understand the competitive nature of the FMCG market, given that FMCGs are often sold at a high volume, and have such high turnover rates. That's why we ensure every order is optimised for speed and accuracy at each stage of the fulfilment process. This supports an unbeatable shopping experience to drive profits, promote repeat business, and encourage greater customer loyalty to your brand.
Zendportal presents stock levels in real-time, ensuring your website is 100% accurate in relation to the stock you have available. No more disappointed customers trying to purchase a product that cannot be shipped to them. This is just one of the many benefits of using a 3PL provider for your FMCG fulfilment. Discover other reasons in our guide to fulfilment centres versus warehousing.
We ensure deliveries are successfully completed on time, providing an exceptional customer experience. When an order is dispatched from Zendbox, the customer automatically receives a notification with a 2-hour window of when their shipment will arrive. It's this level of transparency that consumers love, and also keeps you – as an online retailer – in the loop at each stage of the fulfilment process.
During the onboarding process, we will integrate with your website and other sales channels, ensuring that all orders are automatically pulled into our intelligent Warehouse Management System (WMS). This means every order is seamlessly dispatched with no additional work required at your end.
Our premium 3PL fulfilment solution is backed by extensive experience in eCommerce. Explore our Success Stories with leading brands that we support in delivering the best unboxing experience to their customers.
+39%
Order volumes
“Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand 🐼”
+99.8%
Orders out on time
“We've seen a huge surge in growth this year and whatever we throw at Zendbox, they work to support us. Order accuracy, shipping and communication has been spot on.”
+120
Hours saved per month
“Zendbox has massively helped our business because it has solved our problem and freed up our time. The quality of the service is second to none, delivering orders efficiently."
Seamless
EU Shipping
“Shipping to the EU is as simple as shipping to the UK with Zendbox. Deliveries are timely and reliable for the distances involved.”
100%
Accurate deliveries
“Our previous 3PL was losing our stock, causing delays with our orders and affecting our margins. Zendbox has completely eliminated these errors for us 😎”
35%
Annual logistics savings
“Zendbox ticks all the boxes for us. Every order is delivered on time, every time, which means, more happy and loyal customers for Ghost 👻”
+17%
Basket size
“To have clear and long-term visibility of our stock’s status with Inventory Analysis is enormously powerful 😍”
+73%
Order volumes
“Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must 🤩”
-33%
Cost reductions
“We maximised our inventory performance to reduce stock holding costs and overall billing with the help of Zendbox.”
5x
Faster deliveries
“Even during the uncertain times we are currently in, the service from Zendbox has been professional, quick and flexible to meet our ever-changing needs 👍”
Switched 3PLs
Success story
“Getting a fulfilment partner can make or break you and after a dreadful time with our previous provider, H**oo, losing half our stock, we wish we had gone with Zendbox in the first place."
Dragons' Den
Success story
“Completely satisfied with the helpful training and ongoing support that has been provided by the Zendbox team 🥰"
There are numerous benefits to outsourcing fulfilment for your FMCG orders, but it ultimately enables you and your team to focus on other projects for scaling and growing your business. By taking advantage of the premium FMCG fulfilment service from Zendbox, you can get orders to your customers quickly, accurately, and cost-effectively for an outstanding shopping experience. This is thanks to our innovative automated technology, which provides you complete visibility and control over your inventory and the overall fulfilment process. The support of our premium service can set your business apart from competitors, strengthen the perception of your brand, and increase your chances of winning 5-star online reviews.
Due to high customer demand and the perishable nature of these products, FMCGs have a short shelf-life and often sell quickly at a relatively low price. Therefore, efficient storage of FMCGs is critical to ensure these products are delivered to customers in the safest, quickest, and most cost-effective manner. Whilst the storage requirements for FMCGs depend on the type of product that is being handled, storage solutions can include:
At Zendbox, we offer FMCG fulfilment services for eCommerce retailers that sell to both the B2C and B2B markets. Our premium solution is supported by our intelligent inventory management system, Zendportal. This makes the process of managing the fulfilment process for each order simple and straightforward, no matter whether you’re selling direct-to-consumer or to other businesses.
Shipping restrictions on FMCGs can vary by country and the carrier used. When it comes to shipping FMCGs between the UK and the EU, the rules can certainly differ. The shipment of a product also depends on whether the item is prohibited or restricted. Unlike a prohibited item – which means it is not allowed to be delivered under any circumstances – restricted goods can sometimes be delivered, but only when specific regulations are adhered to.
For example, aerosol products like deodorants and body sprays can sometimes be shipped within the UK so long as the correct packaging guidelines are adhered to. Similarly, perfumes and aftershaves can be shipped within the UK, provided the correct guidelines are met for the service you are using. In this case, the volume per item should not exceed 150ml, and packages must be strongly cushioned to prevent any breakages or spillages. Everyday toiletries like shower gel, toothpaste, and toilet paper are typically easily shipped.
Other FMCGs like foodstuffs (classified as “perishable”) are eligible for postage, provided that they are packaged according to regulations (e.g. suitably sealed to prevent any leakages or the tainting of other items). Food items – including supplements and vitamins – should also be able to withstand a journey of up to 48 hours.
Many of the FMCGs that we fulfil at Zendbox have expiration dates. We help eCommerce businesses manage these goods by giving them the platform to track when their products are due to expire. Based on real-time stock data, this intelligent system also provides replenishment recommendations to enable quicker reordering from suppliers. This means online FMCG retailers can sell more strategically, prevent expired stock losses, and minimise waste, all of which can be commercially and environmentally damaging.
.svg){kind=icon}
