Amazon provides multiple fulfilment options, and our responsive service makes Zendbox the perfect partner for managing your needs as an Amazon eCommerce store. Our flexible 3PL solution means we can handle all Amazon deliveries according to the relevant requirements.
Our organically certified fulfilment centres can store thousands of different products for your Amazon store. We can then pick, pack, and ship products directly to your customers as items are bought on Amazon.
Our industry-leading order cut-off time of 9pm for same-day dispatch and next-day delivery means that we can react to Amazon Prime orders immediately and adhere to all Amazon guidelines.
Zendbox can act as another member of your team, arranging the delivery of goods to an Amazon warehouse, saving you the time and hassle of doing it yourself, so you can focus on growing your business.
Fulfilled by Merchant (FBM) means that an eCommerce business has their Amazon orders fulfilled by an external fulfilment provider. Zendbox can integrate seamlessly with your backend processes, ensuring automatic fulfilment of orders on your Amazon channel. It’s exactly the same as sending orders yourself or having them fulfilled by Amazon, yet is less time consuming for you as an eCommerce business, and more efficient than other Amazon fulfilment options.
As an Amazon seller, you’ll be aware of the Prime badge. Seller Fulfilled Prime (SFP) enables you to maintain the Prime badge on your account, but have your orders shipped by Zendbox. We work with the authorised carriers and adhere to the relevant Amazon guidelines to ensure Prime conditions are met. This means your eCommerce store can capitalise on the benefits of Prime delivery without having to store stock at an Amazon warehouse.
Some online businesses choose to use Amazon fulfilment, preferring to keep their stock and processes under one roof. Arranging your stock to be sent to Amazon or finding a place for it to be stored in the interim can take time and incur extra costs. Zendbox makes this process simple and limits damages by fully preparing your inventory to be shipped to Amazon fulfilment centres.
When shopping online, 63% of consumers start their search on Amazon. Partnering with Zendbox means you can take advantage of the global reach that Amazon offers, whilst ensuring your eCommerce brand competes on its own terms by delivering a better shopping experience than Amazon Prime.
Amazon sellers that outsource fulfilment to Zendbox gain access to our proprietary Zendportal platform. This enables you to view, track, and manage orders and inventory in real-time, providing unprecedented control and visibility over your products.
A key feature of Zendportal is Inventory Analysis, which provides reliable replenishment recommendations to ensure you never understock or overstock. It also enables you to keep your fingers on the pulse of products with expiration dates, so you can clear stock before it becomes waste and eats into your bottom line.
Zendbox can support your omnichannel selling strategy with a whole host of other eCommerce platform integrations besides Amazon. We also integrate with the biggest and most renowned carriers to ship online orders worldwide.
Customers want to shop when they want and if you’re not delivering on this demand, your business is at risk of falling behind the online giants. Zendbox offers late order cut-off times, meaning customers that purchase from your Amazon store can order any time up until 9pm to receive their order the *next working day. Result!
*UK mainland. Monday to Friday. Courier specific.
The resilience of our fulfilment processes means we can pick and pack orders with 99.999%, before shipping them on an ultra-fast, next-day delivery service. This enables you to compete on your own terms as an eCommerce brand, without having to rely on Amazon’s dispatch and delivery speeds to impress customers.
Unlike Amazon – who provides a one-size-fits-all solution – we pride ourselves on providing a fulfilment service that flexes with your individual needs and preferences. Deliver the ultimate brand experience and set yourself apart from the competition by letting Zendbox pack your orders using custom packaging and order inserts.
Zendbox can take the headache and hassle of Amazon fulfilment out of your hands, so you can focus on growing your eCommerce business and staying ahead of your competitors.
Whether you’re looking for a complete alternative to FBA or simply want to improve the efficiency of your current fulfilment process, why not explore your options with Zendbox? Discover how we can help you take your Amazon operations to the next level.
+39%
Order volumes
“Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand 🐼”
100%
Accurate deliveries
“Our previous 3PL was losing our stock, causing delays with our orders and affecting our margins. Zendbox has completely eliminated these errors for us 😎”
35%
Annual logistics savings
“Zendbox ticks all the boxes for us. Every order is delivered on time, every time, which means, more happy and loyal customers for Ghost 👻”
+17%
Basket size
“To have clear and long-term visibility of our stock’s status with Inventory Analysis is enormously powerful 😍”
+73%
Order volumes
“Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must 🤩”
-33%
Cost reductions
“We maximised our inventory performance to reduce stock holding costs and overall billing with the help of Zendbox.”
5x
Faster deliveries
“Even during the uncertain times we are currently in, the service from Zendbox has been professional, quick and flexible to meet our ever-changing needs 👍”
Switched 3PLs
Success story
“Getting a fulfilment partner can make or break you and after a dreadful time with our previous provider, H**oo, losing half our stock, we wish we had gone with Zendbox in the first place."
Dragons' Den
Success story
“Completely satisfied with the helpful training and ongoing support that has been provided by the Zendbox team 🥰"
Amazon 3PL fulfilment is when you outsource the inventory management, storage, picking, packing, shipping, and customer returns processes for your Amazon store to a 3PL (third-party logistics) provider. Depending on the 3PL you choose, outsourcing your Amazon fulfilment service can be more cost-effective than using Amazon’s FBA solution, whilst enabling you to take advantage of bespoke packaging and storage options. The right Amazon 3PL will be able to provide a service that’s unique to your eCommerce business needs and requirements.
By partnering with Zendbox and outsourcing your Amazon fulfilment, you can still offer Prime delivery to your customers and retain the Prime badge on your Amazon account. We work with authorised carriers and adhere to Amazon’s strict guidelines to ensure Prime conditions are met, without you having to store your inventory at an Amazon warehouse.
Whether a 3PL is better than Fulfilment by Amazon (FBA) depends on the provider that you decide to partner with, as well as your specific order fulfilment requirements. Ultimately, the right 3PL should be able to support your business, no matter if you require a complete Amazon fulfilment service, or assistance in the relocation of your stock to be fulfilled by Amazon.
Using an Amazon 3PL service offers several advantages – the biggest of which is that you’ll be able to leverage the expertise and experience of eCommerce and logistics experts, who fully understand your business and are committed to helping you grow. Many Amazon 3PLs will appoint a dedicated account manager to act as your direct contact for support, providing further assurance that action will be taken as and when required.
Unlike Amazon’s one-size-fits-all approach, a good Amazon 3PL provider will also tailor their service to meet your specific business needs and requirements. When excellent unboxing experiences can win you loyal customers and encourage repeat business, it pays to work with a fulfilment partner that can provide a bespoke service, which may include custom, branded packaging solutions.
Another advantage of using an Amazon 3PL service is that you can benefit from more cost-effective shipping and storage rates, as independent 3PLs can often choose between shipping carriers and negotiate the best price whilst maintaining the quality of their service. They may also be able to achieve bulk discounts on large order volumes that you may not necessarily be able to secure on your own.