The toys and games industry is worth over £7 billion and is still growing. With a shopping climate that favours ‘buy now’, it has never been more important for customers to receive their goods on time – even more so for toys and games that are often ordered as gifts or for specific occasions.
Board & card games
Video games, gadgets & fidget toys
.svg){kind=icon}
Art supplies & craft kits
Outdoor toys
Lego & construction sets
Educational & sensory games
Fancy dress outfits
Soft toys, dolls & action figures
Jigsaws & puzzles
Online now accounts for 49% of all toy sales in the UK. With such a huge appetite for buying toys and games online, it makes sense to keep customers smiling so they come back for more. Work with a 3PL provider to achieve quick and cost-effective shipping, alongside a host of other benefits.
We can help you accurately demand forecast and plan so that you’re never scrambling for additional staff or resources during peak trading periods like Black Friday. We can also take delivery of your stock from the manufacturer and book it into stock quickly, so you can sell the hottest new toys and games without delay.
Our advanced warehouse technology ensures stock is itemised and easy to pick. As soon as an order is generated, the product will be picked and packed by our expert team, ready to be shipped the next working day. The Zendbox toy and game fulfilment service means kids get to unbox their toys and play straight away.
We can integrate with a huge range of online shopping platforms like Shopify, Amazon, eBay, Etsy, Magento, BigCommerce and more, syncing with your backend systems to ensure you have access to real-time stock data and Inventory Analysis. Find out how Zendbox works to streamline order fulfilment.
Our organically certified fulfilment centres can house different kinds of SKUs so there’s no limit on what and how much you can sell and ship to your customers. Outsourcing your toy and game fulfilment to Zendbox gives you the space to scale up and maximise every sales opportunity.
With an order accuracy rate of 99.999%, there’s little need for your customers to return their toys and games orders. If they do, however, then the process can be handled entirely by Zendbox, with each product thoroughly quality checked upon return and resealable items booked back into stock without delay.
Quality, on-time delivery is one of the biggest factors in customer satisfaction. Zendbox has an industry-leading order cut-off time of 9pm to ensure as many toys and games orders as possible are fulfilled the next working day. Read more about improving the customer experience so you can get more five-star reviews.
Our premium 3PL fulfilment solution is backed by extensive experience in eCommerce. Explore our Success Stories with leading brands that we support in delivering the best unboxing experience to their customers.
+39%
Order volumes
“Before Zendbox, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand 🐼”
+99.8%
Orders out on time
“We've seen a huge surge in growth this year and whatever we throw at Zendbox, they work to support us. Order accuracy, shipping and communication has been spot on.”
+120
Hours saved per month
“Zendbox has massively helped our business because it has solved our problem and freed up our time. The quality of the service is second to none, delivering orders efficiently."
Seamless
EU Shipping
“Shipping to the EU is as simple as shipping to the UK with Zendbox. Deliveries are timely and reliable for the distances involved.”
100%
Accurate deliveries
“Our previous 3PL was losing our stock, causing delays with our orders and affecting our margins. Zendbox has completely eliminated these errors for us 😎”
35%
Annual logistics savings
“Zendbox ticks all the boxes for us. Every order is delivered on time, every time, which means, more happy and loyal customers for Ghost 👻”
+17%
Basket size
“To have clear and long-term visibility of our stock’s status with Inventory Analysis is enormously powerful 😍”
+73%
Order volumes
“Zendbox has been central to our growth and expansion. For a growing FMCG brand, Zendbox’s Inventory Analysis tool is an absolute must 🤩”
-33%
Cost reductions
“We maximised our inventory performance to reduce stock holding costs and overall billing with the help of Zendbox.”
5x
Faster deliveries
“Even during the uncertain times we are currently in, the service from Zendbox has been professional, quick and flexible to meet our ever-changing needs 👍”
Switched 3PLs
Success story
“Getting a fulfilment partner can make or break you and after a dreadful time with our previous provider, H**oo, losing half our stock, we wish we had gone with Zendbox in the first place."
Dragons' Den
Success story
“Completely satisfied with the helpful training and ongoing support that has been provided by the Zendbox team 🥰"
Toys and games fulfilment is when you use a 3PL (third-party logistics) provider to pick, pack and ship online toy and game orders. The toys and games fulfilment service from Zendbox is equipped to store, pack and ship various different toys and games, including:
eCommerce fulfilment services are one of the more sustainable ways to buy and sell goods online. As well as sustainable packaging, we also power our fulfilment centres using green energy. There are no half-filled vans because we send multiple orders all over the country, maximising our resources and optimising every journey. Find out more about the other ways to become a more eco-friendly eCommerce business.
Every product we stock at our fulfilment centre(s) undergoes rigorous quality control checks to minimise the risk of a return. Unfortunately, however, returns are part and parcel of running an online store. We make it easy for customers to return their orders to our fulfilment centre. Our expert team checks each returned item for potential faults and damages, and processes those that cannot be resold according to your unique returns policy. Resaleable products are booked back into stock quickly so you can resell without delay.
Running a business involves handling many tasks, from marketing and customer service to stock replenishment and product development. Staying on top of inventory management and shipping is one less thing to worry about when you use a 3PL fulfilment service. There are no huge warehouse overheads or staff to pay during quieter times. We have developed longstanding carrier relationships, trusted inventory tools, and fuss-free customer returns that enable you to use your time more efficiently.
Getting a new toy or waiting to see a child’s face light up means customers can get very excited about their toy delivery. Using a 3PL provider is one of the most thorough and accurate ways of keeping your customers in the know. Buyers will receive emails or text alerts when items have been shipped and when an order is on their way to them. When a product is delivered, another alert is sent to minimise the risk of confusion that a parcel is missing.
.svg){kind=icon}
